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FAQ

 

If you do not find an answer to your question, please contact NiniMomo using the form below or email us ninimomo@msn.com

How do I place an order?



There are a couple of ways to purchase a NiniMomo doll. One way is to look under our SHOP DOLLS section above. Simply add any available doll to your shopping cart and checkout.  However, as you may see, there are not many dolls for sale.  Throughout the year, we have several online sales events and the majority of our OOAK dolls tend to sell quickly. If you'd like to have a better opportunity to purchase a NiniMomo, sign up on our Homepage to receive info on our next Sales Event. This will ensure that you receive the latest doll collection catalog before each sales event and will offer information on how to join the sales event.

Payment and Shipping



NiniMomo accepts Venmo, Zelle, Paypal, All Credit Cards, Checks and Money Orders.

 

Shipping per doll is $48usd. We ship all our dolls via USPS Priority Mail with full tracking and insurance.

NiniMomo regularly ships internationally via USPS Priority Mail International and Express Mail International.  Please inquire for pricing as every country varies slightly.

Payment options



NiniMomo offers convenient layaway plans of up to 10 months. When purchasing a doll on layaway please let us know what payment plan you have chosen.  A minimum deposit of $250 must be placed immediately upon purchase of any layaway doll to activate your layaway.  NiniMomo will make the adjustments for your future monthly layaway payments and you will receive monthly invoices. Once your NiniMomo has been paid in full, we will ship the doll to you.

Terms & Conditions



When purchasing through our layaway program, customers must abide by our layaway policy otherwise they risk a chance of forfeiting their doll and losing their down-payment. NiniMomo offers their customers the opportunity to place their selected doll order on a layaway program of up to 10 months. During this time, the customer is required to make prompt monthly payments from the date of purchase. Late payments will not be tolerated. Should payment be more than 10 days late, a fee of $20.00 will incur. Please be advised that when making a purchase with NiniMomo you are entering into an agreement to pay for the doll you ordered in full and on time. If you should have any questions, please contact us. Thank you in advance for your cooperation.

Coupons/Specials cannot be applied to already discounted doll, Coupons cannot be combined or redeemed for cash value.

ALL SALES FINAL

CONTACT US

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Tel: 631.382.9386

ninimomo@msn.com

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